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New Message in Conversation
Hello {{user_name}},
You have received a new message in a {{conversation_type}} conversation.
Message Details:
- From: {{sender_name}}
- Ticket: #{{ticket_uid}} - {{ticket_subject}}
- Conversation Type: {{conversation_type}}
Message Preview:
"{{message_preview}}"
Click the button above to view the full conversation and reply.
Best regards,
{{app_name}} Team
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